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Visible Ranked Number 22 Deloitte’s 2010 Technology Fast 500™

  I’m excited to share that Visible ranked number 22 on the Technology Fast 500™, Deloitte’s ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean...

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Moving Beyond Social Media Monitoring: The Evolution of Enterprise Social...

In conjunction with the launch of our new Social Intelligence platform, Visible Intelligence we also released a white paper today titled, The Evolution of Social Intelligence – why organizations must...

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White Papers Exploring Social Media Sentiment

Today we released two white papers on the topic of sentiment.  The first paper titled, Measuring Social Sentiment: Assessing and Scoring Opinion in Social Media, written by Shawn Rutledge, Visible...

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Empowering Employees to Serve Empowered Consumers is Critical to Brands

Last week I attended the Forrester Consumer Forum in Chicago.  The event centered on the idea that only Empowered employees can successfully serve Empowered customers – also a main theme of research...

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Join us for Two Great Webcasts Next Week on Social Intelligence and Sentiment

Next week we will be holding two live Webcasts. The first is on understanding social media sentiment. The second covers why organizations must evolve beyond social media monitoring and social analytics...

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FedEx Use Case: Fostering 88,000 Goodwill Twitter Exposures and 20,000...

Delivering good service through social channels can extend well beyond your community in ways you may not imagine.  The following client use case on FedEx does a great job of showing how using a social...

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Increase Your Social IQ – Learn from Vail Resorts, Forrester and More!

Starting next week we have a great line-up of Webcasts discussing best practices for reporting, location-based social influence with Vail Resorts, driving business value through analytics, and social...

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The January VIQ eNewsletter is Out!

Our January eNewsletter, VIQ News is out!  It features some great news articles and upcoming events.  Personally, I thought Mashable’s recent how to article on building a social media education program...

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Five Catalysts of Social Innovation that Drive Measurable Business Results

To help make 2011 a very socially successful New Year, all this week we will be featuring key highlights from our recent social resolutions Webcast – “Social Resolutions – Tips for Success with your...

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Think Fine Dining, Not Bargain Buffet When it Comes to Community Success!

In this piece of the series following up our January 11th Webcast on Social Resolutions for 2011, I’ll discuss from a community perspective some of the key ways to engage your community for social...

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Social Intelligence and Enterprise Integration: Connecting People at a Price,...

I recently read an article on the perspective of author and IT expert Scott Klososky, who states that enterprises just aren’t getting social media. In his opinion, many companies are failing to see the...

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Celebrating Social Media Week – We’ve Come a Long Way!

This week celebrates Social Media Week, a global event platform for conversation, collaboration and learning to advance the understanding of social media’s role in society.  I was checking out the...

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Watch How You Can Unlock Your Social Media Success

“Time to get serious about social media – unlocking social media success.” This is the year social media comes of age and where business and consumer finally meet as equals. This, more than anything,...

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The February V-IQ eNewsletter is Out!

Our February V-IQ News is out and features a wide variety of news, updates, and videos including: A short 2 minute video on the 5 keys to Unlocking Social Media Success MC Hammer defining the...

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Highlighting the Key Tips to Unlocking Social Media Success

For those of you interested in hearing more about our latest video and the tips to unlocking social media success we thought we would share the highlights. By following these golden rules of social...

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OMMA Global Day 1 Recap: “The Great Race”

In case you haven’t been keeping up with @Visible_Tech on Twitter, we’re in San Francisco this week at MediaPost’s OMMA Global 2011! It’s been a great conference so far – the track sessions have...

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OMMA Global – What is the worth of a Facebook Fan

  Interesting panel at MediaPost’s OMMA Global yesterday, which sought to answer the question many marketers have been grappling with — what is the actual meaning and value of online fans? Very timely...

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OMMA Global Day 2 Recap: Viral Video Success and Facebook Fan Value

The buzz and engagement continued on Day two of OMMA Global. The OMMA Social Track was a great place to camp out for the day. Panels and presentations explored the use of social media and how to...

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Visible Technologies Asks Industry Experts @MediaPost’s OMMA Global: “What is...

For as long as there has been Facebook there has been ways to tell the world you ‘like’ a brand. But what does this mean and how do you turn “Like” into money. We asked industry experts at OMMA Global...

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Don’t be a Social Media Offender – Pack Your Party Manners!

Chris Brogan’s recent post provided an excellent reminder on what good social media etiquette is and included an extensive list of “proper” social behavior points – if you missed it I highly recommend...

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